We had a few of our ornament arrive in minor flaws. We don't feel it impacts the overall condition of the ornament, but if you look closely enough you will slaw the minor flaw. It might be a small "dripping" of the enamel, a rough spot that wasn't fully polished or a small scratch or two on the front side of the ornament that is visible when light hits it just right. They're still beautiful ornaments, just not absolutely perfect so we're marking them down a bit.
Our 2019 holiday ornament is completely custom. At 4.5" tall, Penny Penguin is sliding gleefully on stained glass ice. All other areas are hard enamel and metal. It will include a metal Beau tag engraved with the year and a ribbon to hang from your favorite Christmas tree branch. Includes a protective pouch and arrives in a gift box.